Commercial law2024
Hartwell & Rowe
Inquiry form completions up 64% in the first quarter, and the partners now publish their own articles.
Read the case studyCase studies
Six projects, written up properly
Each of these is a business roughly the size of yours, with a specific problem and a number attached to what happened next. Where a figure came from the client rather than our own analytics, we say so.
- Sectors
- Six, all owner-run
- Shortest build
- 5 weeks
- Still on retainer
- Four of six
- Longest relationship
- 3 years
- Roofing contractor2024
Northgate Roofing
Quote requests roughly doubled over two storm seasons, with cost per lead down 41% on paid.
Read the case study - Physical therapy clinics2025
Pace Physical Therapy
Online bookings overtook phone bookings in eight weeks and front-desk call volume fell by a third.
Read the case study - Financial planning2024
Verity Wealth Partners
A five-week build, with every page version-controlled for compliance review.
Read the case study - Kitchen manufacturer and showroom2025
Copperline Kitchens
Showroom appointments now book straight from the range pages, with the brochure request retired.
Read the case study - Dental practice2023
Marchmont Dental
Load time down from 6.1s to 1.2s on mobile, and new-patient calls up 38%.
Read the case study
How to read these
Where the numbers come from
Every case study names its source: the client’s own CRM, their analytics property, their booking system, or field data from PageSpeed Insights. Where a before-figure had to be estimated because nothing was being tracked, we say that out loud rather than presenting it as measured.
We have also left the awkward parts in. Organic traffic dipped for nine days on one of these launches, and one client was told a rebuild would cost nearly as much as the optimization work they asked for. Those details are the reason the good numbers are worth reading.
Client feedback
Four clients, asked to be specific
We asked each of them what they would tell another business owner considering us, including anything that annoyed them.
They pushed back on half of what we asked for, and they were right every time. We went in wanting nineteen practice area pages and came out with four that actually bring work in. Nobody had ever told us to publish less.
The first storm after launch we took more quote requests overnight than we normally get in a week. What sold me though was the monthly call — they tell me when to stop spending, not just when to spend more.
I have worked with three agencies and Refresh is the first that answered on a Friday afternoon. The site is good. Being able to reach the person who built it is what made us stay.
Three years on, our practice manager still updates the site herself and it still loads instantly. That is a low bar and yet it is the one every previous site failed.
Your project next
Tell us what is going wrong and we will tell you what it takes
Most of these projects started with an owner saying the site felt out of date. The scoping call is where that turns into a page count, a price and a date.
- Phone
- (303) 555-0184
- Studio
- 2500 Larimer Street, Suite 210, Denver, CO 80205
We reply to every inquiry within one business day.